Catalog > Successful Business Communication

Successful Business Communication


Explore the concept of communication, including the various types of communication techniques which businesses use to conduct business internally and externally. Learn the importance of listening and decoding in the communication process.

Learning Objectives

  • Explain the importance of communication to business success.
  • Describe ways to be a better listener.
  • Identify communication principles for business use.
  • Identify effective verbal and written communication practices for business use.

Documentation Methods

Participants must document their learning by completing the following summative.

1 Multiple Choice Exam - Learner demonstrates knowledge of content by selecting the correct answer from the choices provided.

The summative must meet 80% of the established criteria.

Project Team


Developed by Beacon Educator staff.

Module Last Updated: 2022